As a retailer, wholesaler, or direct-to-consumer manufacturer, you understand the importance of supplying your customers with an easy, stress-free, customer-oriented shopping experience. For today’s consumers, this means having the ability to research, buy, and return your product via multiple venues (e.g., in-store, online, over the phone, and more). This is known as an omnichannel sales model, and your customers expect it—whether you’re ready or not.
Assess Your Omnichannel Readiness with Acumatica’s New Playbook
This Playbook walks you step-by-step through the process of establishing and executing strong omnichannel strategies that will help you secure a competitive advantage in today’s digital economy.
“Acumatica Retail-Commerce Edition is designed for omnichannel sales organizations. Acumatica provides native connectivity to commerce sites, marketplaces, in-store point-of-sale devices, and external applications for a singularly transparent view of activities across the company and with customers.”
In this Playbook, you’ll learn:
- What 5 things you need to give your customers in order for them to have a superior customer experience.
- How operational excellence can be achieved with the right technology.
- What 3 services are essential for engaging customers.
Additionally, the Playbook offers a survey that will help you evaluate your omnichannel journey, the four steps to developing a detailed omnichannel plan, and the four phases of executing your plan for omnichannel readiness. Download our free Playbook today and learn how to delight your customers with an incomparable omnichannel experience using Acumatica Cloud ERP.
This Playbook is offered by Acumatica, a leading provider of cloud business management software that gives mid-sized companies a complete, real-time view of their businesses—anytime, anywhere.
