Small and mid-sized businesses (SMBs) make up 99.9% of American businesses, and are the lifeblood of the U.S. economy—an economy that’s being increasingly stifled by the threat of recession, ongoing global trade tensions, and lingering inflationary pressures. Not surprisingly, many of the SMBs I’ve spoken with remain optimistic saying their drive to succeed has not diminished in the face of economic uncertainty. But this determination to grow is made all...

In 2019, Acumatica released a “Customer Bill of Rights” based on the belief that customers deserve better cloud ERP vendor practices. In setting forth these principles, we codified our approach to the businesses we serve, but we also challenged other cloud ERP software vendors to follow our lead. Today, we are not only recommitting ourselves to these core principles but also updating and expanding them to reflect the current business...

Like many other IT vendor events, the annual Acumatica Summit is an opportunity to share our latest innovations and unveil powerful new features and capabilities. We’ll do plenty of that when we gather next week at Wynn Las Vegas. But what sets our Summit apart is the emphasis we place on community and the central role our customers play in everything we do. Summit is a milestone and an important...

In June, the U.S. inflation rate reached 9.1%, exceeding market forecasts and snagging the dubious honor of being the highest rate since November 1981. Unfortunately, the rising prices and the currency’s falling purchasing power are affecting everyone, including small and mid-sized businesses (SMBs) already struggling with supply chain and staffing shortage issues. How do hurting SMBs counter these ongoing challenges and protect their bottom line? By doing a combination of...

Today’s businesses are working diligently to keep their businesses relevant in a pandemic-altered marketplace. The pandemic forced many to prioritize their digital transformation plans, which meant replacing their legacy software with modern, cloud-based technologies. But businesses that made it through the worst of the crisis with their “tried-and-true” systems in place are having a hard time letting go. If your business is one of them, there’s something you should know:...

Over the last few years, businesses have faced extraordinary disruptions, forcing many to alter what they previously considered established and effective business practices in order to meet shifting market, consumer, and employee demands. It required them to let go of their predictable, safe models and lean into the unknown. Though uncomfortable, these businesses learned that agility—the ability to quickly adapt—is both a core business competency and a state of mind....

Since Feb. 24, in the face of the ongoing invasion, more than two million people have fled Ukraine to neighboring countries, and one million people have left their homes and are now displaced inside the country. The conflict is only getting worse and, as our Chief Product Officer Ali Jani stated previously, it is real cause for alarm. We thank the members of the Acumatica community for their awareness of...

2022 has been quite a year. We’ve all felt the impacts of an ever-changing economic environment, with record-high inflation and continuing global instability. While these weren’t necessarily the circumstances I envisioned for my first year as Acumatica’s CEO, it’s been an exciting time to lead our vibrant ecosystem of partners and developers—empowering our customers with the right technology to weather these challenges and be more agile, more connected, and better...